750+ FTE (full-time employee) hours worth of effort save per month
End-to-end account process automation with minimal human intervention
Signity has been our partner since the start of TeleCloud’s automation journey. Their in-depth consulting capabilities, easy to comprehend plans and a ground up, practical implementation approach helped us automate multiple processes within the organization. At present, Signity has implemented more than 50+ bots that sort various day to day accounting, book keeping and compliance related processes for TeleCloud. We believe our drive for automation has just begun and will continue till we enable a bot for every process that can be automated.
Telecloud is a US-based company operating in the telecommunication sector. They specialize in providing enterprise-level telecom services like business internet, VoIP (voice over internet protocol), and hardware and software integrations for businesses across the US.
Telecloud owned a diversified portfolio of products and services and dealt with a massive influx of daily purchase order requests and vendor invoices. Their accounting department was an 8-member team that invested approx 1200+ hours a month to manage the manual accounting process.
Ensuring the accuracy of customer invoicing, vendor payment settlement, and legal compliance was a big pain. In effect, the entire department was engaged in mundane and repetitive tasks that added little to the organization’s ROIs. Telecloud’s vision was to automate its entire accounting process (including bookkeeping, account reconciliation, tax calculation, new & existing account management, vendor management, invoicing, and monthly reports) to bring speed, precision, and scalability to its business operations.
Signity, with its 12+ years of consulting experience, collaborated with Telecloud to build an effective automation solution. Our team of RPA experts worked closely with the stakeholders to study their existing processes and identify key pain points.
Our team saw an increasing gap in current processes when it came to
Our experts recognized various processes that needed automation and created a step-by-step execution plan. The deployment of RPA solution was divided into phases to avoid sudden disruption in operations and ensure smooth digital transformation.
Leveraging RPA, we built & deployed over 50 bots that performed a myriad of operations ranging from fetching records, scraping data at regular intervals, sending invoices to new and existing customers, updating customer profiles, account reconciliation, and creating monthly financial reports.
Telecloud could automate and streamline more than half of its accounting processes. RPA made processes independent of human intervention, creating prompt, precise, and error-free functions. With bots taking over these tedious tasks, Telecloud could use their financial think tank, aka human resources, on high-priority, analytical tasks that generated better value for the business.
Signity’s RPA solution aided Telecloud to
The RPA solution aided in reducing a total of 750+ man-hours worth of effort per month, resulting in approx $48K cost-saving annually.
The end-to-end account process automation helped the client reduce the turn-around time of operation by 99%.
The client has achieved 100% accuracy in their operations.
The extensive reports generated by RPA enables the client to keep track of their ongoing operations. The client can now easily monitor the functions and quickly take corrective actions in case of discrepancies.
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