An employee is an organization's biggest asset, whether big or small. Often, companies have to move these assets to different locations as per the requirement and their job profiles.
Relocation management becomes crucial to create hassle-free relocation of employees. A poorly managed relocation can cause dissatisfaction, friction, and loss of an asset the company invested in developing.
Our client, a mobility management company, has been helping businesses in the USA manage employee relocation for 50+ years. With over 150,000 partners and agents operating nationwide, they help create a seamless relocation experience.
Our client’s new product addition is the first cloud-based relocation platform that helps manage the relocation process from the initial authorization to the final reconciliation. The purpose of introducing this solution was to automate the end-to-end process of relocation management with real-time information for the end users, making the process more transparent and fast.
Built to cater to the tech-savvy generation that prefers a digital solution with minimal human dependency, the client wished to launch it as soon as possible.
The product is an elaborate cloud-based platform designed to bring automation to the complete relocation process for users. It offers multiple functionalities on-realtime powered by numerous algorithms, databases, and APIs.
A complex product like this had multiple test cases to be checked and verified for functionality throughout the development cycle. The QA (quality analyst) team deployed on the project, conducted manual testing and submitted the report to the client. This resulted in recurring human errors and required multiple rounds of feedback and follow-ups, creating delays in project development.
The client sought a solution that could bring automation to the testing process, eliminating delays caused by unnecessary human dependency. They wanted a solution to run tests, update the test sheet, and flag errors/ bugs in the system.