sales@signitysolutions.com USA :

About

GlobeTrek Travel Solutions

Founded in 2015, GlobeTrek is a mid-sized travel agency managing personalized itineraries, hotel bookings, and group tours across Asia and Europe. As their online customer base grew, the team struggled to manage multiple service providers, customer queries, and booking requests across different channels.

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Employees

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Regional Offices

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Monthly Bookings

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Repeat Customer Base

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Active Customers

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Active Partner Vendors

What We Delivered?

TripWise AI: Multi-Agent AI Solution For Travel

A smart agentic AI travel system that manages every stage of a customer’s journey, from planning to post-arrival assistance- all through connected intelligent agents.

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Flight Booking Agent

Searches multiple APIs (Amadeus, Skyscanner) for real-time flight availability and competitive fares.

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Hotel Booking Agent

Recommends hotels based on traveler preferences, loyalty status, and dynamic pricing.

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Ground Transport Agent

Suggests taxi, shuttle, or car-rental options from verified local partners with transparent pricing.

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Event & Experience Agent

Recommends local tours, concerts, or festivals happening during the traveler’s stay.

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eSIM Agent

Helps users purchase and recharge digital SIM cards compatible with their travel destination.

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Language & Query Assistant

Quick translation and conversational help for 10+ languages for smoother travel communication.

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Automated Booking Increases Team Capacity

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Challenge

Consultants spent avg. 35 minutes per booking searching and comparing flight and hotel options.

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Solution

We integrated Amadeus and Booking.com APIs with GPT-4. The system processes customer requests automatically. It searches multiple providers instantly. Prices get compared in real-time. Booking options generate within seconds. Consultants review and approve final reservations. The entire workflow happens seamlessly.

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Impact

Booking time reduced by 45%, consultants now handle 6-8 daily bookings instead of 4-5.

Local Travel Intelligence
Reduces Support Calls

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Challenge

Customers called 15-20 times daily asking about airport taxis and local attractions.

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Solution

We built an AI agent using Google Maps API. Uber integration calculates taxi costs automatically. The system suggests public transport alternatives instantly. Local attractions get recommended based on dates. Events nearby appear in results. Information delivers immediately after booking. No staff intervention required.

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Impact

Post-booking support calls dropped 52%, freeing 8 hours weekly for consultants.

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eSIM Automation Creates
New Revenue Stream

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Challenge

Manual eSIM processing took 15 minutes per customer, limiting sales volume.

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Solution

We integrated Airalo and Holafly APIs directly. Stripe handles payment processing securely. The AI analyzes destination and trip duration. Appropriate data plans get recommended automatically. Purchases process instantly without delays. eSIM QR codes deliver via email. Activation instructions include clear steps.

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Impact

eSIM sales increased 125%, generating $28K additional annual revenue with minimal effort.

24/7 Support Agent
Handles Common Queries

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Challenge

After-hours customer questions went unanswered until next business day.

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Solution

We deployed Claude 3.5 with custom training. The system learned travel industry knowledge thoroughly. Booking policies get explained clearly to customers. Baggage regulations receive accurate responses instantly. Visa requirements appear based on destinations. Complex issues escalate to staff automatically. Full context transfers with each escalation.

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Impact

Support tickets decreased 38%, customers receive instant answers regardless of time zone.

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Translation Assistant Eases Communication

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Challenge

Travelers needed phrase translations and local customs guidance throughout trips.

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Solution

We integrated Google Translate API seamlessly. Custom phrase libraries cover common travel scenarios. Dining phrases appear for restaurant situations. Transportation terms help with getting around. Emergency phrases provide critical communication tools. Cultural etiquette tips explain local customs. Mobile interface works throughout trips. Offline storage handles connectivity issues.

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Impact

Emergency support calls reduced 42%, customer confidence improved, positive reviews increased 31%.

Trip Agent Suggests Personalized Itineraries

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Challenge

Customers requested destination advice but consultants lacked time for detailed planning.

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Solution

The AI agent analyzes booking details automatically. Destination data gets processed from databases. Seasonal information influences recommendations intelligently. Personalized itineraries generate based on preferences. Weather forecasts appear for travel dates. Activity suggestions match customer interests. Packing recommendations consider destination climate. Local tips pull from curated content.

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Impact

Customers receive personalized travel suggestions instantly, consultant time saved for premium services.

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Impact Delivered by
TripWise AI

Our multi-agent AI platform enhanced GlobeTrek Travel’s operations and customer experience.

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45%

Booking Processing
Time Reduced

35%

More Daily Booking Capacity

52%

Fewer Customer
Support Calls

38%

Lower Support
Ticket Volume

$28k

New eSIM Service Revenue

22%

Overall Annual
Revenue Growth

Let’s Get Started!

Technologies

Technology Stack Powering TripWise AI

A focused and reliable infrastructure designed for reliability, integration, and scalability for SMB travel businesses.

AI Models
GPT-4 for conversations | Claude 3.5 for support | Custom training on travel content
Framework & Libraries
LangChain for agent orchestration | spaCy for text processing
Cloud Platform
AWS with auto-scaling | S3 for document storage | CloudFront CDN
Travel APIs
Amadeus (flights) | Booking.com (hotels) | Google Maps | Uber API
eSIM Providers
Airalo API | Holafly API integration
Programming Languages
Python | Node.js | JavaScript
Databases
PostgreSQL for bookings | Redis for caching API responses
Payment Processing
Stripe integration | Secure payment handling
Translation Services
Google Translate API | Custom phrase databases
Communication
Twilio for SMS | SendGrid for emails | WhatsApp Business API

Why Choose Us To Build Your AI Solution for Travel?

Specialized Travel
AI Development

22+ AI implementations in travel and hospitality. We build practical agent systems that handle real booking workflows, customer inquiries, and travel support needs.

Experienced
Development Team

Developers who understand travel industry operations, booking flows, and customer service requirements specific to travel agencies and tour operators.

Reliable
API Integrations

We integrate with major travel APIs including flight booking systems, hotel platforms, and local service providers, ensuring smooth operations and real-time availability.

Practical Implementation
Approach

Every AI agent we deploy focuses on handling specific tasks that currently burden your staff. We prioritize features that directly reduce workload and improve response times.

Scalable
Architecture

Our systems grow with your business, handling increased booking volumes, new destinations, and additional service offerings as you expand.

Ongoing
Support

We provide maintenance, API updates, and feature additions as travel industry platforms evolve and your business needs change.

Ready to Build Agentic AI Systems
For Your Travel Business?

We can help you build multi-agent AI systems for travel buisnesses that handle
all complexities, allowing your team to focus on growth.

Build Your Travel AI Agent

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