The Rise of Personal Assistant Bots: How AI is Revolutionizing the Workplace
Welcome to 2023, the year of ChatGPT. In a short time, this AI-powered tool has revolutionized how we research, write, and analyze content. From grad students to knowledge experts, today, every person uses this tool to enhance productivity.
I am sure you, too, must have explored this amazing tool.
And if you think this is just the beginning of AI revolutionizing the workspace, you are absolutely right, as we have yet to witness the rise of personal assistant bots.
But before we dive into how personal assistant bots will emerge as game changers in enhancing workspace efficiency, let us take a step back and explore what they are.
What are personal assistants bots?
If you are a sci-fi movie enthusiast, you must know about ‘Jarvis,’ IronMan’s software assistant, that helps him do his daily tasks and does some heavy lifting calculations by collecting and collating data from different sources.
So, one can say that ‘Jarvis’ is IronMan’s assistant bot.
Definition of personal assistant bots
“A personal assistant bot is an AI (artificial intelligence) powered software solution designed to assist individuals in automating various repetitive, rule-based tasks they perform in their day-to-day work. These software bots mimic human interactions performed on a system to help streamline operations, enhance efficiency, and increase productivity.”
Simply put, personal assistant bots are personalized software solutions built to automate time-consuming and mundane tasks requiring limited to zero cognitive skills.
How do personal assistant bots work?
Digital assistants or AI assistants, also known as personal assistant bots, are software bots that are a subset of Robotic Process Assistance (RPA). These bots are programmed to learn user interactions on a system and accurately mimic those operations with high speed and precision. They operate based on similar principles and are trained to automate various tasks.
Why is a personal assistant bot the future of workplace automation?
Did you know that working professional spends ⅓ of their time doing mundane tasks like collecting data, filing documents, and updating sheets? That is approximately 3 hours a day, 66 hours a month, and 792 hours & millions of dollars worth of investment spent in a year on redundant tasks performed by resources working at entry-level jobs to C-level executives.
A personal bot can help you save time and money by automating all these repetitive tasks, making more time for you to invest in operations that are crucial for your company's growth.
Here is how a personal bot can help:
Automation of repetitive tasks
A personal assistant bot can automate all your rule-based, repetitive tasks performed on your system.
What are rule-based tasks?
An operation that follows a standard operating process and does not require critical thinking or decision-making like setting up appointments, filling datasheets, sorting and prioritizing emails, etc.
By automating repetitive operations, personal assistant bots help you save time and energy to focus on business-critical operations.
Improve efficiency and productivity
An AI-powered personal assistant bot operates on a set of predetermined rules, enabling it to accomplish tasks with greater accuracy and speed. By taking over the repetitive tasks from your work, these bots eliminate human errors, such as misinterpretation, miscalculation, or overlooking important information, ultimately resulting in more efficient and effective work.
Having a reliable AI-powered personal assistant significantly your productivity and make your work easier.
While a human typically works 5 days a week, a personal assistant bot is available 24/7 and does not require paid vacation or sick leave, making it an ideal work partner.
Picture having your sales data gathered, organized, and presented in a comprehensive performance report while you take a break for coffee. An AI-assistant bot can make it happen.
Seamless Integration with workplace tools
Working in a digital-first environment means working with multiple tools like CRM (customer relationship management), ERP(enterprise resource planning), team management, marketing automation, etc., to perform day-to-day operations.
A digital assistant integrates seamlessly with all these tools to bring process automation in various tasks done across these tools. It helps in optimizing workflow efficiency, creating a more streamlined and productive work environment.
Now that you know how digital assistants will revolutionize the workspace, it is time to explore what operations they can automate for an individual
Tasks that you can automate using AI personal assistant
Here are some tasks you can automate using AI virtual assistant:
- Email Management: It can assist with various tasks such as managing your email by sorting and prioritizing messages, replying to routine inquiries, and flagging important emails.
- Calendar management: It can assist with calendar management by automating scheduling appointments, sending reminders, and coordinating with other attendees.
- Workflow Management: It brings consistency and accuracy to your daily operations and ensures seamless workflow through workflow management.
- Data Management: It can perform data management tasks such as document scraping, data gathering, and validation.
- Data Analysis: It can carry out calculations, complete routine analyses, and generate reports for data analysis.
- Task management: It can assist with task management by managing personal tasks and to-do lists, sending reminders, and tracking progress.
- Social media management: You can automate the social media management functions like scheduling posts, monitoring engagement, and addressing any queries or messages.
Advantages of using personal assistant bots
By now, you must have figured out the various benefits delivered by personal assistant bots. But to put all cards on the table, here are some major advantages to using digital assistant:
Well, it's simple maths.
Imagine an accountant who works 8 hours daily and charges $40 an hour. His daily wage is $320 a day. If he spends ⅓ the day doing repetitive work, the company pays him approximately $31,600 annually to perform mundane and time-consuming tasks impacting a business ROI.
When you multiply this by the total number of employees working in an organization, the number will be mind-boggling.
According to a study, U.S. businesses waste $1.8 Trillion annually by deploying employees on unproductive tasks.
Using an Ai-assistant can save you this money by taking over redundant work.
Enhanced Accuracy & Reduced Errors
According to a recent statistic, the average employee makes 118 errors yearly. A considerable number of these errors take place due to negligence.
Furthermore, a report by IBM reveals that bad data alone costs U.S. businesses over $3.1 trillion annually.
An AI-powered digital assistant can help you mitigate these errors through early detection of mistakes before they require costly intervention.
Digital assistants are highly reliable as they operate on pre-defined rules and strictly adhere to standard operating procedures. As a result, the chances of errors occurring are lower, leading to faster and more precise completion of tasks.
Increased Employee Satisfaction
A study by Deloitte shows that 52% of employees consider leaving their job for a new one if it offers more variety in their work.
It is no surprise that repetitive tasks create boredom in one’s work, leaving very little scope for creativity.
A personal assistant bot helps address this challenge by taking over mundane tasks so individuals can focus more on bringing new vision and innovative ideas to scale efficiency and profitability.
Now that you have learned about the advantages of an AI-assistance, it is time to bust some myths about this technology.
Misconceptions about personal assistant bots that are not true.
Myth 1- My data will be compromised if I use a personal assistant bot.
A personal assistant bot is custom-built to work for you and runs on your system. It automates operations confined to your screen. Also, you get to decide the tasks the bot automates and the access you wish to share.
Myth 2- The personal assistant bot can take away my job.
A personal assistant bot is limited to performing tasks based on pre-established rules. It can provide reports but cannot suggest the next course of action, as it lacks the cognitive skills necessary for decision-making.
Therefore, it poses no threat to your work but can help you improve your efficiency and deliver better results.
Myth 3- A personal bot is expensive. It requires constant maintenance & updates.
Developing an ai-assistant for your work is a one-time cost. Yes, like any other technology, it does require maintenance and updates, but that entirely depends on your requirement to automate new tasks and processes.
To validate my argument that AI assistant bots are here to assist and not take over your life. Let us look at some real-life examples of how AI assistants are helping individuals.
Real-world examples of personal assistant bots in action
- Siri, a personal assistant bot provided by Apple that comes pre-installed on iPhones and iPads. It can help you with various tasks, such as setting reminders, sending messages, and making phone calls.
- Google Assistant, a bot by Google, helps answer questions, give weather updates, and control smart home devices.
- Amazon Alexa is a personal assistant that operates on Amazon Echo devices. It can perform several tasks, such as playing music, setting alarms, and placing orders on Amazon.
- Microsoft Cortana on Windows 10 assist users with scheduling appointments, setting reminders, and answering inquiries.
- Xiaoice by Microsoft talks to users to provide emotional support and offer personalized recommendations based on their interests.
Personal assistant bots are the future of workplace automation. They save time, increase productivity, and provide 24/7 availability. They automate boring tasks and increase cost savings and productivity while reducing errors. As technology advances, these bots will become more sophisticated and capable of automating even more complex tasks, making a greater impact in the workplace.