How Secure is HubSpot CMS?

HubSpot is a secure platform that takes security seriously with various measures like SSL certificate, web application firewall, etc, to protect data. If you are in search of a CMS that is safe and easy to use, HubSpot CMS is a considerable choice.

HubSpot CMS

Your Business Moves on Trust, That’s Why it Runs on HubSpot 

When it’s about picking your marketing automation software, you want to be sure it can pace up with all the capabilities you want. But, what may not be spearheading in your mind (though it should be) is how it safeguards your data and all the content.

Ultimately, your content writes the undefeatable success story of your business.

So, it’s crucial to keep everything safe from potential hackers, viruses, and anything that can potentially be a red flag to your work. So, cementing its footprint as one of the most popular marketing automation software out there, what’s HubSpot doing for data security?

How secure is HubSpot CMS? Here’s how HubSpot is reengineering data security:

  • Application Security 
  • Datacentre Protection
  • Software Security 
  • System Reliability and Resilience 
  • Automatic Monitoring and System Status 
  • Data Safety 
  • Audits, Vulnerability Assessment, and Penetration Testing

Simply said, HubSpot manages your website's security so you can focus on your visitors and customer experience. Our motive is to give you the peace of mind that your website is hosted on one of the most secure CMS available in the market today.

Related Read: Getting Started with HubSpot CMS: A Comprehensive Guide

Application Security

In- Transit Encryption

The sessions between you and your portal are secure with in-transit encryption using 2,048-bit and TLS 1.0 or above. Users with the latest browsers will use TLS 1.2 or 1.3.

TLS for HubSpot-Hosted Sites

Transport Layer Security is by default enabled on HubSpot-hosted websites. Plus, you can also choose the version of TLS available for your website’s visitors.

Web Application and Network Firewalls

HubSpot tracks potential attacks with numerous tools, consisting of a web application firewall and network-level firewalling. Also, the HubSpot platform contains Distributed Denial of Service (DDoS) prevention to protect your site and access to products.

Software Development Lifecycle (SDLC) Security

HubSpot integrates static code analysis tools and human review processes to ensure consistent quality in software development practices.

All in all, HubSpot Application Security prevents any shadow character or hacker from reading and altering any personal information.

Data Centre Protection

Physical Security

HubSpot products are mostly hosted with Cloud infrastructure providers with SOC 2 Type II and ISO 27001 certifications among many others. These certified protections consist of dedicated security staff, strictly managed physical access control, and also video surveillance.

Software Security

Security Incident Response

HubSpot’s security incident process workflows and investigation data sources are pre-defined while recurring preparation activities, whereas exercises are refined through investigation follow-ups. HubSpot uses a standard incident response process structure to ensure the right steps are taken at the right time.

Patch Management

This process identifies and addresses missing patches within the product infrastructure. Plus, server-level instrumentation ensures tracked software packages use appropriate versions.

System Reliability and Resilience

With HubSpot, you’ll never be left in the dark and then can gauge how much time systems can go down.

How does HubSpot make its system reliable and resilient?

As known, HubSpot is available and accessible in numerous scenarios, and it’s each service emerges across multiple servers running in different data centers. Besides, HubSpot services use APIs to communicate with each other to minimize the interdependence between each other. Every service also has a corresponding test environment where changes are previewed before they are migrated to production.

Hubspot also uses Content Delivery Network (CDN) offered by Cloudflare to distribute content to a location in close proximity to users allowing quick and constant access.


Are HubSpot’s website and services always available?

The core objective is to always make your HubSpot account accessible. Though, there are times when the HubSpot service will be unavailable due to planned maintenance or due to any element failure. In such scenarios, HubSpot staff are notified as soon as the failure is detected and ensure service is back up in the shortest time possible.

Furthermore, you can check HubSpot’s Status site for the latest service status.


How does HubSpot ensure outages because component failures do not recur?

HubSpot's primary goal is to get the service up and available to customers as soon as possible when an outage or a significant failure occurs. Once the issue is resolved, the team that owns the disrupted service analyzes it.

During this review, the teams use "the 5 Why" process to analyze the root cause of the events like this one that doesn't reoccur again. Action items are expected to be completed within 30 days of the event. Each inspection event is documented in detail, and future learnings are established into long-term plans.

Automatic Monitoring and System Status

Pinpointing potential threats is only half the battle. But HubSpot monitors the network for anything out of place, allowing it to find and mitigate new attack types quickly. Here’s how HubSpot ensures automatic monitoring and system status.

How does HubSpot monitor its system?

HubSpot operations and engineering teams use industry-leading tools and instrumentation of services to track and analyze the behavior of its SaaS platform. Metrics from services and the cloud infrastructure are integrated into an alerting framework. The notifications generated from HubSpot’s alerting framework will enable automation to take the appropriate corrective action or notify the staff of any potential threat that needs attention and review.


We’re seeing reports of website downtime through an external tool, how to resolve this?

There are numerous reasons for website downtime. Check HubSpot’s Status Site to evaluate if there are any issues with the HubSpot service or if a regional internet outage may cause an issue. And, if the Status site doesn’t show any ongoing present issue, it’s recommended to open a support ticket.


How does HubSpot keep its customers updated?

If HubSpot finds concerns that might have repercussions on the ability to use HubSpot services, it will be posted immediately on the Status site. Plus, updates to ongoing issues will be posted on the same site. HubSpot has also created notifications within your HubSpot portal that will notify you of functionality that may be experiencing challenges at that specific time, search for banners that will explain the affected services.

In totality, HubSpot ensures that you don’t have to worry about updating your CMS.

Audits, Vulnerability Assessment, and Penetration Testing

Vulnerability Assessment 

HubSpot tests for potential vulnerabilities on a regular basis. HubSpot runs static code analysis and also infrastructure susceptibilities.

Penetration Testing

HubSpot leverages 3rd party penetration testing firms numerous times a year to validate HubSpot products and infrastructure.

External Audits and Certifications

HubSpot has gained a SOC 2 Type I report validating the excellence of its control in the verticals of security, confidentiality, and availability.

Data Safety

Is my Data safe with HubSpot?

The HubSpot platform uses numerous data stores and ensures unparalleled data security. Each data store is architectured using best practices for the safety and recovery of data. Often, HubSpot products are hosted with Amazon Web Services and Google Cloud. The data stored in the HubSpot platform is replicated in three data centers. If the server in one data center fails, the processing is swapped to a replacement server at another with minimal service interruptions.

HubSpot also maintains hourly and daily backups for each data store, which are held for 30 days. Usually, backups are retained on highly durable media, and a crucial subset of customer data is maintained in a different geographic region to safeguard it against any disaster.


How does HubSpot keep my Data secure?

All communication and interaction between web clients and HubSpot servers are secured using TLS (1.0. 1.1, 1.2) protocol encryption with the use of 2048-bit keys. HubSpot also offers customers the potential to allow Two-Phase Authentication (2FA) to prevent any unauthorized use of their portals. Plus, the communication between HubSpot services is secured by using Virtual Private Networks and encrypted network protocols.

Moreover, data is encrypted at rest to help protect against unauthorized access.

All in all, the extent of this data security should pour confidence in you that only the right people will be granted access to your data, which chisel out any chance of theft.

When Finally…it’s About Growing Your Business Effectively

It’s your choice - To be lost or too focused on the end result, right?

So, rather than making sure that your marketing automation software is safe and sound from threat, pay attention to how secure HubSpot CMS is for your business.

After all, security is an unskippable element of a company’s growth. Your files, data, and content are treasures you can’t afford to lose at any cost.

But security isn’t the only thing you should consider when effectively scaling a company. If you are perplexed about what other factors you should focus on, our experts are here to guide you with everything you should know about running large-scale campaigns.


 Shailza Kaushal

Shailza Kaushal

A Digital Marketing Strategist successfully growing the digital landscape of small businesses by creating result-oriented marketing strategies.